Safeguarding Audits Policy & Procedure
This Safeguarding Adults policy was last updated 06 August 2020 (Issue: v1.0).
med24 will have a designated lead for safeguarding adults at risk.
med24 will give sufficient priority to safeguarding adults at risk.
The team will take a proactive approach to safeguarding & focus on prevention & early identification.
Staff members will take steps to protect people where there are known risks, respond appropriately to any signs or allegations of abuse & work effectively with other organisations to implement protection plans. med24 will engage in local safeguarding structures & procedures.
med24 will participate with other relevant organisations to ensure that multi-agency working is effective.
They will be aware of the local health commissioning body (CCG) Safeguarding Adults Leads & the Local Authority Safeguarding Adults Team where applicable.
The clinic Safeguarding Lead will ensure that all staff can demonstrate their competence in safeguarding adults at risk by their:
- Understanding of the definition of an adult at risk & the types of abuse they may be subject to
- Awareness of the internal arrangements for recording a safeguarding adult concern & how this is included within the clinic’s Safeguarding Adults Policy and Procedure; &
- Awareness of the external process for reporting the concern & how this is in line with local multi- agency policies and procedures
Members of the team at med24 recognise their duty to advocate for patients, their families & carers by keeping them at the centre & extending their support to wider welfare considerations that go beyond defined health needs.
med24 will maintain good professional standards & undertake the clinical governance activities that are central to safeguarding. Significant event reporting, peer review & the appraisal and revalidation process support the highest clinical standards and promote patient welfare, in particular, for patients, their families & carers who may have trouble looking after their own interests.
Under the Care Act, safeguarding duties apply to any person aged 18 or over who:
- Has care & support needs, &
- Is experiencing or is at risk of abuse or neglect, &
- Is unable to protect themselves because of their care & support needs
Adults with care & support needs who may be at risk of abuse & neglect can include:
- An older person who is particularly frail
- Someone with mental health needs including dementia or a personality disorder
- A person with a significant & impairing physical or sensory disability
- Someone with a learning disability
- A person with a severe physical illness
- An unpaid carer who may be overburdened, under severe stress or isolated
- A homeless person
- Someone who misuses substances or alcohol to the extent that it affects their ability to look after themselves
- Someone living with a person who abuses substances or alcohol; or
- Women who may be particularly in need because of isolating cultural factors
People with care & support needs are not always at risk of abuse or neglect.
There is a clear distinction between adults who have capacity to make decisions & those on whose behalf some decisions need to be made.
Adults lacking capacity to make decisions must be involved in decision-making that promotes their best interests.
Personalised care that is focused on the needs of the individual & how to promote their independence & control is more important than any label that may have been attributed to an individual.
Adults who have the relevant decision-making capacity have the right to make decisions about their lives, even if it involves risk but it is critical that attention will be paid to identified systemic sources of risk to the patient.
To ascertain if an adult has safeguarding needs, med24 will identify & record all the factors that may put them at risk as the first step required to ensure that the patient receives the necessary support.
The team at med24 will be familiar with local adult safeguarding procedures & maintain an up-to-date resource centre on our QCS, containing all current contact information & templates on the computer clinical system accessible by all members of the team via a desktop icon.
Safeguarding Adults Training Requirements
med24 will provide or support the team in undertaking the following training according to current requirements for the safeguarding of adults:
- Level 1: All staff in healthcare settings (includes receptionists & non-clinical staff) – two (2) hours of training to be repeated every three (3) years
- Level 2: All non-clinical & clinical staff who have regular contact with patients, their families or the public (includes Registered Nurses & GP Practice Managers) – 3–4 hours of training to be repeated every three (3) years
Level 3: All healthcare staff involved in assessing, planning, intervening & evaluating the needs of adults where there are safeguarding concerns (includes GPs & Registered Nurses) – eight (8) hours of training to be repeated every three (3) years